Claims
- Trip cancellation
- Healthcare expenses
- Baggage (loss, theft, delay)
Procedure to follow.
Making a change to your Travel Insurance
To make a change, call our Customer Contact Centre at 1-800-463-1623.
Getting help during your trip
Our phone service is available around the clock no matter where you are. You can talk to an agent about your situation and they'll give you the advice you need. Find out how to get help.
Changing your address
You can change your address online, send us your new contact information by mail, or give us a call.
Desjardins Financial Security Life Assurance Company
200 des Commandeurs
Lévis QC G6V 6R2
1-866-838-7584 (Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time)