COVID-19 - Individual insurance

During this unprecedented time, we're continuing to provide our services and support online or by phone.

Our representatives are here for you

Our team is prepared to provide you support online or by phone to:

  • Evaluate your coverage needs
  • Get new insurance coverage
  • Review your coverage

Submit a claim

Call us: 1-888-558-5525 This link will launch your default phone software.

We'll help you figure out which forms to fill out and which documents to include with your claim.

Use our online services

Use our secure web service to send us digital copies of your completed forms and supporting documents instead of sending them by mail.

Use the secure file transfer service

Instructions (PDF, 361 KB) Opens in a new window.

Assistance services

As a Desjardins Insurance client, you have access to a wide range of free assistance services including psychological assistance and consultations with medical professionals for health-related questions.

Desjardins support line
1-877-506-8392 This link will launch your default phone software.

FAQ

Life insurance

Disability insurance

Critical illness insurance

Healthcare insurance (out-of-country emergency medical care and services)

Claims

Job loss insurance (Vision contract)

Travel

Consult our travel page External link. This link will open in a new window.