Medical expenses

Instructions

  1. Fill out and sign the form
  2. Gather the required supporting documents
  3. Send everything to the address indicated on the form

Important

  • Keep copies of all correspondence for at least 12 months.
  • Originals will not be returned.
  • Most of the forms listed below can be used whether you have group or individual coverage.

Before sending any forms to us, please call our Customer Contact Centre at one of the numbers below to see if there are any other documents you need to include.

Vision

Telephone: 1-866-608-4746 This link will launch your default phone software. or 1-800-294-5399 This link will launch your default phone software. (outside Canada) or 514-875-9170 This link will launch your default phone software. (call collect)
Fax: 1-866-557-7374 or 514-285-3290 (outside Canada)

SOLO products

Telephone : 1-888-558-5525 This link will launch your default phone software. or 514-285-3000 This link will launch your default phone software., 1-800-361-7285 This link will launch your default phone software.(U.S.)
Fax : 1-866-557-7374 or 514-285-3290 (outside Canada)

Telephone : 1-800-278-0669 This link will launch your default phone software. or 416-926-2699 This link will launch your default phone software. (Local Calls)
Fax : 1-888-716-4355