If you are enrolled in a provincial drug insurance plan, please submit your claim to this plan first since it may cover this drug. If your claim is refused by your provincial drug insurance plan, please send us a copy of the notice of refusal and the form completed by your physician so that we can analyze your file.
Before sending any forms to us, please call our Customer Contact Centre at one of the numbers below to see if there are any other documents you need to include.
Vision
Telephone:
1-866-608-4746 This link will launch your default phone software. or
1-800-294-5399 This link will launch your default phone software. (outside Canada) or
514-875-9170 This link will launch your default phone software. (call collect)
Fax:
1-866-557-7374
SOLO products
Telephone :
1-888-558-5525 This link will launch your default phone software. or
514-285-3000 This link will launch your default phone software.,
1-800-361-7285 This link will launch your default phone software. (U.S.)
Fax :
1-866-557-7374 or
514-285-3290 (outside Canada)
Telephone :
1-800-278-0669 This link will launch your default phone software. or
416-926-2699 This link will launch your default phone software. (Local Calls)
Fax :
1-888-716-4355