Group insurance

How do you submit a claim?

Your claim will be processed within 2 business days if you submit it in one of the three following ways1:

Mail​

Your claim will be processed within 5 business days of the date we receive it.

• Medical expenses
• Prior authorization drugs
• Accident insurance
• Death
• Dental care
• Travel insurance
• Disability insurance
• Administrative forms
• Health and wellness accounts

It’s important to remember

• 12 months: Be sure to submit your claims within 12 months of receiving the healthcare or services in question. Keep copies of your receipts as claims may be audited at any time during the 12 month period after they’ve been submitted.
• $500: Submit a dental treatment plan before incurring costs over $500.

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