Group insurance

Given the current situation and the possibility of delays in postal services, we encourage you to use our online services.

If you have to send us a paper form, please send it, along with any accompanying information or receipts, via our secure forms submission page rather than by mail.

How do you submit a claim?1

Online For most healthcare claims, including drug, dental and vision care expenses

Mobile For a number of healthcare claims, including vision care expenses

At the healthcare professional’s office For most healthcare claims, including drug, dental and vision care expenses

Mail

It’s important to remember

12 months: Be sure to submit your claims within 12 months of receiving the healthcare or services in question. Keep copies of your receipts as claims may be audited at any time during the 12 month period after they’ve been submitted.
$500: Submit a dental treatment plan before incurring costs over $500.