Group insurance

Given the current situation and the possibility of delays in postal services, we encourage you to use our online services.

If you have to send us a paper form, please send it, along with any accompanying information or receipts, via our secure forms submission page rather than by mail.

How do you submit a claim?1

Mail​

It’s important to remember

  • 12 months: Be sure to submit your claims within 12 months of receiving the healthcare or services in question. Keep copies of your receipts as claims may be audited at any time during the 12 month period after they’ve been submitted.
  • $500: Submit a dental treatment plan before incurring costs over $500.

Direct deposit

Get your reimbursements faster!

Useful links

1. To claim prescription drug fees online, please check your payment card. If the term DRUG COVERAGE appears on the card, you can only submit an online claim for the portion that was not covered by your card.