Services

​​Let us make your life simpler!

We know your time is precious. That’s why we’ve developed one of the most advanced suites of services on the market. You can manage your benefits, submit claims and easily access all the information you need.

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(1 min 06 s)

 

[Image on screen: Desjardins Insurance logo]

[Background music: Light music]

[Image on screen: Man in white shirt]

Voiceover: Are you getting the most out of your group insurance online services?

[Image on screen: Question mark in top right]

Voiceover: You can use our website to manage your group insurance plan, even down to the smallest details.

[Image on screen: Hand navigating the Desjardins website]

Voiceover: Among other things, you can easily submit your claims online, manage your dependents’ information, review your explanation of benefits, and sign up for direct deposit.

[Text on screen: Submit claims online Dependents’ information Explanation of benefits Direct deposit]

[Image on screen: The website on the screen shows four options - a claims file, a family with dependents, an explanation of benefits and a dollar sign ($) for the direct deposit.]

Voiceover: With our claim 360° mobile app…

[Text on screen: Claim 360° mobile app]

[Image on screen: A hand moving the cellphone. Zoom in on the phone displaying the Claim 360° logo]

Voiceover: …you can access your profile any time you like,

[Text on screen: Wherever, whenever]

[Image on screen: Three icons appear beside each other on the phone – a house, a bus and a shop.]

Voiceover: submit a claim in less than 30 seconds

[Text on screen: Online claims]

[Image on screen: The phone is next to a chronometer held in a hand calculating 30 seconds. At the same time, a green checkmark appears on the screen.]

Voiceover: use an electronic version of your group insurance card

[Text on screen: Online claims Insurance card]

[Image on screen: Electronic version of insurance card]

Voiceover: and review your claims history.

[Text on screen: Online claims Insurance card Claims history]

[Image on screen: The claims history being filled out in real time.]

Voiceover: Want to see if a particular medication is covered?

[Image on screen: Three medication bottles next to each other. The middle one is enlarged and a question mark appears above it.]

Voiceover: Our drug cost simulator will show you whether your medication is covered, its fair price and how much your reimbursement will be.

[Text on screen: Drug cost simulator – Drug coverage – Fair price – Reimbursement]

[Image on screen: Three icons appear one after the other - a medication bottle, a calculator with the number going up and a wallet being filled with cash.]

Voiceover: You’ll be able to do all that and much more using our online services.

[Text on screen: Sign up now at desjardinslifeinsurance.com/planmember]

[Image on screen: White circle with the man in a white shirt from the beginning.]

Voiceover: Sign up now at desjardinslifeinsurance.com/planmember.

END OF TRANSCRIPTION

Access to certain products and services may vary depending on your group plan or province of residence.​

1. If “DRUG INSURANCE” appears on your payment card, you can only claim the portion of the cost not covered using the card.

2. If the online services for your plan are not offered by Desjardins Insurance, you can access the platform by visiting www.healthiscoolprogram.ca External link. Opens in a new window..