An expert team to help set up your plan
For larger companies, setting up a plan often involves a lot of communications and cooperation in a short period of time. That is why we have dedicated teams to work with you throughout the process to get the job done on time. The cornerstones of those teams are the implementation coordinators, whose role is to coordinate the efforts of everyone involved to make sure the process runs as smoothly and efficiently as possible.
These efforts can include:
- Working groups
- Weekly calls
- Print materials
An answer on the first call
Our Customer Contact Centre agents answer over 4,000 calls every day. Their goal is to answer your questions the first time you call.
Our call centre agents are selected for their experience and knowledge of both insurance and customer service. They are actively supervised and receive ongoing training.