Health and well-being platform

You and your loved ones can access these services anytime, whenever you need it, whether you’re healthy or going trough a more difficult time.

Health and well-being platform External link. Opens in a new window.

Call us. 1-877-506-8392  This link will launch your default phone software.

Health support

Your health is a priority. We help you protect it.

Note: The information in brackets describes the visual and audio content of the video, and the rest of the text corresponds to spoken content.

[Situation: Harry and the challenges he faces are presented along the video in motion design]

Meet Harry.

Harry’s healthy, generally speaking, though he has a bad knee and can’t run anymore.

He also has high cholesterol, so he’s trying to eat healthier.

And there’s more: Harry’s son has asthma and his mother, who lives three hours away, needs more care.

That’s a lot to deal with, but luckily Harry and his family can count on the Health and Well-being Platform from Desjardins Insurance.

[Logo: Desjardins Insurance Life Health Retirement Powered by Novus Health]

Thanks to the platform Harry was able to find a physiotherapy clinic for his knee that he could visit during his lunch break.

He read up on how certain foods could help him actually lower his cholesterol.

And he found an asthma specialist for his son as well as a great home care service to help his mother in her own community all with the click of a mouse and a phone call to our health information specialists.

So now Harry and his family have somewhere to turn for answers to their health care questions at home or on the go.

Harry’s feeling better about himself and he’s managing his family’s health with confidence.

The Desjardins Insurance Health and Well-being Platform helped Harry. How can we help you?

[Logo: Desjardins Insurance Life Health Retirement Powered by Novus Health. Text: Desjardins Insurance refers to Desjardins Financial Security Life Assurance Company]

Desjardins Insurance is committed to the financial, physical and emotional well-being of its members and clients. That’s why we offer a number of free assistance services.

Support every step of the way


Visit our health and well-being platform or call our phone assistance services for reliable information and trusted resources to help you make informed health decisions.

When you’re diagnosed

Get a second opinion on your diagnosis and treatment plan from leading medical specialists from world-renowned institutions.

During treatment and recovery

Speak with a psychologist or a health assistance team that can arrange the services you need during recovery.

A few stats

According to a July 2017 online survey conducted by Redfern Research for Consumer Health Products Canada:

  • 53% of Canadians find it difficult to judge the reliability of information on health risk in the media
  • 36% of Canadians find it difficult to find information on how to manage health problems like stress and depression
  • 35% of Canadians find it difficult to judge different treatment options

Canadians who are better informed about health issues tend to enjoy better health. So visit our platform today and take charge of your health and well-being!

Health and well-being platform Opens in a new window.

Who is eligible for the health and well-being platform?

The health and well-being platform is available with Desjardins Insurance contracts issued as of June 18, 2018:

  • Life insurance
  • Critical illness insurance (Health Priorities)
  • Disability Insurance (SOLO)
  • Healthcare insurance (SOLO Healthcare)
  • Hybrid insurance (Life with Critical illness Advance and Life with Long-term care Advance)

You have access to the health and well-being platform because you have eligible Desjardins Insurance coverage.

By accessing the health and well-being platform, you acknowledge that you are accessing a website offering health and wellness information operated by Novus Health, a Desjardins Insurance service provider. This external site is independent of the Desjardins Insurance website, and access to it is subject to separate terms and conditions available on the health and well-being platform.

The information on this website is for information purposes only. It should never be used for diagnosis, treatment or other purposes. If you have any questions or if your condition requires medical attention, see an appropriate healthcare professional.

In accordance with Desjardins Insurance's Privacy Policy, your personal information will be handled in the strictest confidence. As such, personal information and an encrypted reference number associated with your contract will be provided through secure channels so you may access this service.