Note: The information between brackets describes the visual and audio content of the video that is not dialogue or narration.
[Background music: Light, lively music plays.]
[Text on screen: A story that really counts for something.]
A story that really counts for something.
[In a cartoon, a woman (Sara) waves and then is framed by green segments of the
Desjardins logo. She looks at her office building and 6 of the employees working there.]
This is Sara. Sara and her team of 900 employees switched from a traditional group plan to a flexible plan with
[Coloured circles representing insurance coverage appear for each of the 6 employees to illustrate that each employee can have their own, personalized coverage.]
Flexible plans provide customized coverage for each plan member.
[Virus icons pop up around the employees.]
And then, came the logistical challenges of COVID-19.
[2 of the employees show signs of illness. Sara looks worried.]
Sara was starting to worry about her colleagues' health and well-being. Our team noticed right away and acted quickly to support Sara by implementing the new plan remotely, proving we're as flexible as our coverage.
[Text on screen: What did that mean?]
What did that mean?
[Sara's office building appears. A transmission signal appears between the building and a tower of
Desjardins servers that pops up on the right, to illustrate the interaction between Sara's employees and
Desjardins Insurance agents.]
A close working relationship between Sara's teams and our agents.
[A computer appears above the
Desjardins servers with the Wi-Fi signal on the screen, followed by a thumb's up.]
Adapting quickly to the constraints posed by different computer networks.
[2 insurance agents—a man and a woman—are working in their offices, talking to employees remotely, over the phone or online. A clock on the wall with the hands moving shows how flexible
Desjardins Insurance is.]
Setting up individual meetings with employees that suited their work schedule.
[The male employee waves to one of Sara's employees, then quickly submits a request from his computer to have a doctor contact the employee. The doctor waves to the employee.]
But above all, for Sara and her employees, it meant access to virtual healthcare 2 months before the effective date of their new plan.
[We see Sara surrounded by happy, healthy employees. Then the employees disappear, and the green segments of the
Desjardins logo appear around Sara again, who winks at us.]
Sara's employees count on her and Sara counts on us. We've always known that. At
Desjardins Insurance, we're always there when it counts.
[Text on screen: Always there when it counts.]
End of transcript