COVID-19 – We're committed to supporting you

You can count on the Desjardins Insurance support team to assist, guide and equip you in these ever-changing times.

Thank you for your trust, solidarity and continued support for our members and clients.

See specific resources for each sector

Individual insurance

See all our relief measures for clients and our FAQ for advisors.

Learn more  on individual insurance. External link. Opens in a new window.

Group insurance

Get answers to your questions about group insurance plans and see our relief measures for plan members, sponsors and administrators.

See measures for plan members

See measures for plan sponsors and administrators

Group retirement savings

Visit our secure site* or sign up for The Essential, our monthly newsletter, to learn more about our services.

*If it's your first visit, you'll have to create a user ID and password.

Learn more  on group retirement savings.

Access our secure platforms 24/7

Our top priority is everyone's health and safety. That's why we're encouraging business partners and clients to use our online and mobile services.

Secure platforms


More resources

Our tips

COVID-19 has turned all of our lives upside down. The pandemic has also had a serious impact on many people's finances and well-being. You can help our members and clients stay on track with their financial goals by sharing some useful articles.

See our ready-to-share articles

We're stronger together

Desjardins is here for you and your community. That's why we're donating $475,000 to the United Way, the Canadian Red Cross, Feed Ontario and Food Banks of Quebec. These organizations are helping families meet their basic needs during the COVID-19 pandemic.

See how we're supporting Canadian communities during COVID-19 External link. Opens in a new window.

Our financial strength will protect your clients' assets

The COVID‑19 situation is changing rapidly and causing uncertainty throughout the world. We want you to know that Desjardins currently has more than $25 billion in capital. Our financial strength will protect your clients' assets.

Learn more about Desjardins's financial strength External link. Opens in a new window.

Relief measures for Desjardins members and clients

We're here for you

If you need help, call us:

Individual insurance

Quebec 1-888-558-5525

Other provinces 1-800-278-0669

Group insurance

Contact your group insurance advisor

Find a sales office

Group retirement savings

Monday to Friday, 8:00 a.m. to 8:00 p.m. (ET)

Plan members 1-800-968-3587
Plan sponsors 1-888-510-4762


Desjardins Investments Inc.
Desjardins Funds


Desjardins Global Asset Management
Desjardins ETFs


Fédération des caisses Desjardins du Québec
Desjardins Structured Notes


Government assistance

Federal, provincial and municipal governments, as well as school boards, have implemented measures that could help you or your clients.

Here are some resources:

Canada's COVID-19 Economic Response Plan External link. Opens in a new window.Coronavirus disease (COVID-19) in Québec External link. Opens in a new window.