Coordinate benefits with another plan

Last updated: May 29, 2019

Some families’ healthcare expenses are covered under more than one insurance plan. If that's the case for you, you may be able to get back up to 100% of your eligible expenses by submitting claims to each plan. That’s what’s known as coordination of benefits.

Before you can coordinate benefits, you have to let us know your dependents are covered by another plan. How? The details are provided in this procedure.

Before you start


  1. Log in to your account. Need help logging in?
  2. Click Your account.
  3. Depending on your plan, you will see one of the following two options: Enrolment and coverage or Dependents and coordination of benefits. Click whichever of these options appears on your screen.

Don’t see either option?

That probably means your plan doesn’t allow you to make changes to your dependent list online. You will have to ask the person responsible for your plan to do it for you.