Enrol in your plan

Last updated: May 29, 2019

The person responsible for your plan is usually the only person who can enrol new plan members. However, depending on your plan, you may be able to enrol on your own using our secure site. If that's the case for you, follow these instructions.

Before you start

  • Our intuitive tool will guide you through the enrolment process. If you have questions along the way, use the Help tool or contact the person responsible for your plan.
  • You might see different options and fields than what’s shown here, depending on your plan. If there’s any information you can’t see or make changes to, contact the person responsible for your plan.
  • Once you’re enrolled, you will only be able to change your insurance options if you experience one of the following life events:
    • Marriage, new common law spouse or civil partnership
    • Birth, adoption or return to school
    • Divorce, separation or breakdown of a common-law partnership
    • Death of spouse
    • Start/end of spouse’s insurance
    • Death of child or termination of child’s eligibility

If you are enrolled in a flexible plan, you can also make changes during your re-enrolment period. Contact the person responsible for your plan to find out when your next re-enrolment period begins.

Steps

  1. Log in to your account. Need help logging in?

  2. Click Your account, then Enrolment and coverage.

    Don’t see this option?

    That probably means your plan doesn’t allow online enrolment. Contact the person responsible for your group insurance plan for more information.

  3. To enrol in the plan, click I want to sign up.

  4. Make sure the information displayed on the screen is accurate, then click Next to proceed with the enrolment.

  5. Go through the various tabs to see what options have been preselected and what else is available.

    • To confirm your options without making changes, click Confirm (3).
    • To make changes to your coverage options, list of dependents or beneficiaries, click the blue icon next to the line item (1) that describes your choice. Our tool will automatically calculate your premium based on your selections (2). When you have finished entering changes, click Confirm (3).

    Helpful hint

    If you want to save your information and finish the enrolment process later, select Return to the Desjardins Insurance member portal (4).

  6. A confirmation message will appear. Click OK to confirm your choices.

    Important!

    Once you have confirmed your choices, you can only change them if you experience one of the following life events:

    • Marriage, new common law spouse or civil partnership
    • Birth, adoption or return to school
    • Divorce, separation or breakdown of a common-law partnership
    • Death of spouse
    • Start/end of spouse’s insurance
    • Death of child or termination of child’s eligibility

    If you are enrolled in a flexible plan, you can also make changes during your re-enrolment period. Contact the person responsible for your plan to find out when your next re-enrolment period begins.

  7. You are now enrolled. You can print and save a copy of your insurance certification by clicking View/Print.

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