Get your insurance certificate

Last updated: May 29, 2019

Here’s how to find your insurance certificate on our secure site.

Before you start

  • You might see different options and fields than what’s shown here, depending on your plan. If there’s any information you can’t see or make changes to, contact the person responsible for your plan.


  1. Log in to your account. Need help logging in?
  2. Click Your account.
  3. Click Enrolment and coverage.

    Don’t see this option?

    Your insurance certificate was sent to you by mail when you enrolled in your group insurance plan. To get another copy, contact our Customer Contact Centre at 1-800-463-7843 (Monday to Friday, 8 a.m. to 8 p.m., Eastern time).

  4. Click Review Enrollment to see your current list of coverages.

  5. Your insurance certificate will be displayed. It is your proof of insurance. You can choose to save it as a PDF or print it.

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