Getting help

​Have questions or concerns about your next trip? Consult our FAQ External link. Opens in a new window..

Getting information /
Leaving comments

Filing a claim

Let us help you find the right form:

  • Emergency Healthcare
  • Accident
  • Trip Cancellation
  • Baggage

Making changes to your policy /
Changing your travel dates

Getting assistance while travelling

Our Travel Assistance Service is available worldwide 24/7!