Getting help

Have questions or concerns about the coronavirus (COVID-19)? Consult the COVID-19 – Travel insurance External link. Opens in a new window. page.

Getting information /
Leaving comments

Filing a claim

Let us help you find the right form:

  • Emergency Healthcare
  • Accident
  • Trip Cancellation
  • Baggage

Making changes to your policy /
Changing your travel dates

By phone
1-800-465-7822 This link will launch your default phone software. (Monday to Friday, 8 am to 8 pm, and Saturday, 8:30 am to 4:30 pm)

Getting assistance while travelling

Our Travel Assistance Service is available worldwide 24/7!