Prevention and wellness

Family Focus offers inclusive coverage to help your employees who want to start or grow their family.

Coverage includes:

• Fertility drugs and treatment
• Prenatal screening tests
• Lab tests

We also offer coverage for additional services, depending on the group insurance plan:

• Adoption or surrogacy expenses
• Marriage, family and fertility counselling
• Prenatal classes
• Midwifery and doula services
• And more

Learn more about Family Focus coverage (PDF, 759 KB)

Our Health is Cool 360° platform helps plan members navigate the Canadian healthcare system, find reliable information and get answers to their questions—online or by phone. Its interactive approach makes it easier for plan members to manage their health. Your employees will be less likely to miss work, which is better for them and for you.

As an employer, Health is Cool 360° gives you:

• A global snapshot of your workforce’s health, thanks to the Health Evaluation tool
• An idea of where to focus your health promotion efforts
• A way to help employees manage stress, depression and other health problems that can lead to absences

Health is Cool 360° also includes the Health PACT service, which offers prevention, assistance and telephone counselling services. It’s designed to:

• Help employees stay at work through proactive intervention
• Identify serious issues and the sources of absenteeism and higher group insurance plan costs

Our Manager assistance program provides your managers with access to the services of specialized professionals, and offers basic help to other employees who may need it.

Specialized help for managers

• Up to 12 hours of counselling in person, by phone or online: personal, relationship or family problems, issues with addiction, problems at work, etc.
• Legal advice for questions about labour and commercial law
• Tax information for businesses
• Help with management challenges
• Intervention in a crisis situation

Basic referral service for employees

It all starts with a referral by the manager. Employees can each receive up to 4 hours of counselling by phone or online about:

• Relationship issues
• Stress, fatigue, or overwork
• Drug or alcohol abuse

Call 1-877-455-3561

Give your employees and managers the tools they need to resolve personal problems before they interfere with work.

By choosing Desjardins for your employee assistance program, you’ll benefit from the synergies created by integrating the program with our disability management and prevention processes.

Comprehensive support for employees and managers

• Up to 12 hours of counselling in person, by phone or online: personal, relationship or family problems, issues with addiction, problems at work, etc.
• Phone consultations: legal or financial problems, eldercare and childcare support.
• 3 hours of parenting support to help children plan and prepare for school.

Specialized help for managers

• Legal advice for questions about labour and commercial law
• Tax information for businesses
• Help with management challenges
• Intervention in a crisis situation

Call 1-877-455-3561

We are the first Canadian insurer to offer the Healthy Weight program, aimed at helping employees reach and maintain a healthy weight.

This program takes a unique approach that goes straight to the source, tackling several factors at once.

Virtual healthcare gives your plan members and their dependents quick and easy access to healthcare professionals night and day, 7 days a week, without an appointment and without having to go to the doctor's office.

They won't have to spend hours in Emergency for a skin condition, a child's fever, or to renew a prescription – everything can be done virtually from a smart phone, tablet or computer.

And our unique turnkey service takes care of all the logistics for you – onboarding, billing and employee arrivals and departures.